Shoe Repair and Warranty Policy

All shoes will be examined and the final decision rests on the seller. All shoes will be repaired as long as they are in repairable conditions.

Shoe warranty program does not cover defects due to improper fit, normal wear and tear, damage due to misuse, alteration to the product, or negligence. All warranty claims are evaluated on a case by case basis and approved cases will qualify for a repair or if needed replacement . All further or other warranty claims are hereby expressly excluded.

The footwear warranty covers manufacturing defects but does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and material through time, exposure or extensive use.

If a TFT product is found to be defective after inspection by a warranty technician, TFT will repair or replace* ( *Bought within 1 month of purchase ) the product with an existing comparable model at the technician’s discretion .TFT is not liable for any damages, losses and/or costs incurred resulting from the loss or usage of our products.

General Terms & Conditions for Exchange/Claims

* All articles being returned for exchange/claim must be accompanied by original Invoice

* No warranty/guarantee/exchange for articles purchased on discount or during sale period

* Articles / Product sold under any promotional scheme including but not limited to discount coupons / gift coupons issued under any promotional scheme of TFT or any third party will not be eligible for exchange & Claim/Refund.

* TFT products are manufactured with the utmost care and stringent quality control is always maintained. However, despite this high quality assurance, there can be few odd defective ones among the thousands we manufacture.

* In case you find a manufacturing defect in the product purchased, kindly contact Customer Service ( within 02 days of purchase )

The decision of TFT would be considered final in all cases.